Accepting these Terms
These Terms of Service ("Terms") form an agreement between you and Yazora ("Yazora", "we", "us", or "our") when you access or use our website, web, desktop, or mobile applications, workspaces, and related services (together, the "Service"). By using the Service, you agree to these Terms. Our Privacy Policy explains how personal data is processed; accepting these Terms does not itself provide consent for processing that legally requires separate consent.
If you do not agree, do not use the Service. If you use Yazora for an organization, you confirm that you are authorized to accept these Terms for that organization.
Eligibility and accounts
You must be at least 13 years old to use Yazora. If the law where you live requires a higher age or authorization from a parent or legal guardian, you may use the Service only after that requirement is satisfied. An organization or school's permission does not replace parental or guardian authorization where the law requires it.
- Provide accurate account information and keep it current.
- Protect access to your email, devices, sessions, and authentication methods.
- Notify us promptly if you suspect unauthorized account or workspace access.
- Remain responsible for activity performed through your account unless applicable law provides otherwise.
Workspaces, roles, and permissions
Personal and team workspaces have separate members, roles, permissions, and administration. Workspace owners and administrators can manage membership and access to content. An organization may control content and settings in workspaces it manages.
An account may own at most one Personal workspace and one Team workspace. Membership in workspaces through invitations does not count toward this ownership limit. Only the workspace owner can permanently delete a workspace.
You are responsible for choosing appropriate workspace members and permissions before adding, sharing, or publishing confidential content.
Your content and the permission we need
Your documents, files, drawings, tables, comments, and other workspace materials remain your content. These Terms do not transfer ownership of your content to Yazora.
- You retain ownership of content you create or upload.
- You must have the rights and permissions needed to use, upload, share, or publish that content.
- You grant Yazora a limited, non-exclusive, worldwide license to host, copy, process, transmit, display, and back up content only as needed to provide the features you request, operate, secure, and support the Service, or comply with law.
- This operational license ends when the content is deleted from our systems, subject to reasonable backup, security, dispute, and legal-retention periods.
AI and third-party services
When you request an optional AI action, a Yazora service sends the selected text and relevant context, or the document's text for a whole-document action, to Cloudflare Workers AI. Inputs may include document structure, your instructions, and action settings. Submitted content is processed in readable form even if it originates in an encrypted workspace. The Privacy Policy explains related data handling. Third-party services, websites, integrations, and app stores may apply their own terms and privacy practices.
- AI output can be inaccurate, incomplete, outdated, or unsuitable for your purpose.
- Review AI output before relying on, sharing, or publishing it.
- Do not submit secrets, highly sensitive information, or material you are not authorized to send to an AI provider.
Acceptable use
Use Yazora responsibly and only for lawful purposes. You may not attempt, assist, or encourage any of the following activities.
- Break the law, violate another person's rights, or process content without authority.
- Upload malware, probe security, bypass access controls, or disrupt the Service.
- Harass, exploit, deceive, impersonate, or facilitate harmful or fraudulent activity.
- Use automated traffic or extraction that creates unreasonable load or ignores technical restrictions.
- Reverse engineer or circumvent the Service except where applicable law expressly permits it.
- Use Yazora to distribute illegal, infringing, or abusive public content.
Rights notices and content removal
If you believe content available through Yazora infringes copyright or another right, email info@yazora.app with your contact details, the protected work or right, the specific content and its exact location, why you believe the use is unauthorized, and a statement that the information is accurate and submitted in good faith.
We may restrict access to, remove, or preserve content while reviewing a report, complying with law, protecting rights or safety, or enforcing these Terms. We may request more information and, where appropriate, notify the affected user and allow a response.
Repeated or serious infringements may result in publication removal, feature restrictions, suspension, or account termination. False or abusive reports are prohibited.
Plans, billing, cancellation, and refunds
Yazora offers Free and paid plans. Before purchase, we show the current plan features, limits, total price, taxes where applicable, billing period, renewal and cancellation terms, and other information required by law.
Paid access and limits apply to the workspace covered by the purchase. Storage, membership, and AI allowances are determined by the selected plan; a paid plan does not provide unlimited usage or automatically upgrade other workspaces. The purchase screen and relevant store identify the billing currency and monthly or annual period. Price or renewal changes are subject to applicable notice and consent requirements.
Subscriptions purchased through the App Store or Google Play renew under the relevant store's terms until you cancel renewal there. Deleting a workspace, deleting your Yazora account, or removing the app does not by itself cancel a store subscription. Renewal must be turned off before deleting a workspace targeted by an active renewable subscription.
If you delete a workspace after renewal is turned off but before the paid period ends, its remaining paid access ends when the workspace is deleted. Deletion does not create an automatic refund. Refund requests are handled under the store's rules, without limiting mandatory consumer rights available to you.
Turning off renewal is different from exercising a legal right to withdraw from or terminate a contract. Depending on your location and purchase, you may have mandatory cancellation, withdrawal, refund, or remedies for a defective digital service. Any exception for immediately supplied digital content or services applies only when the legal conditions, including any required prior consent and acknowledgment, are met. Use the purchasing store's request process or contact info@yazora.app for help with your request.
Availability, changes, and local data
Yazora is an evolving Service that can keep unsynchronized work on your device. We work to keep it secure and available, but we do not promise uninterrupted or error-free operation unless a separate written service-level agreement says otherwise.
- Unsynchronized local work can be lost if you remove the app, clear browser or device storage, lose the device, or otherwise remove the only local copy.
- You should keep appropriate exports or backups of important content.
- Features may be added, changed, limited, or retired as Yazora develops, subject to mandatory notice or contractual obligations.
Permanent workspace deletion
Only the workspace owner can permanently delete a workspace. Deletion is irreversible and removes the workspace's documents, files, versions, publications, memberships, invitations, and encryption data for every member. Export important content and transfer anything that must be preserved before confirming deletion.
Workspace access is closed when a valid deletion request is accepted, and cloud cleanup continues in the background. Deleting one workspace does not delete the owner's Yazora account or other workspaces.
Yazora may retain a minimal deletion receipt and separate billing, tax, accounting, security, fraud-prevention, dispute, or legal records as described in the Privacy Policy. These retained records are not a copy of the deleted workspace content.
Suspension and termination
You may stop using Yazora at any time. Review and export content you want to keep before deleting an account or workspace.
To request account deletion, follow the account-deletion page or contact info@yazora.app. Account ownership and authority over affected workspaces must be verified. Shared records controlled by another workspace may remain with that workspace, and store subscriptions must be cancelled separately.
We may limit, suspend, or terminate access when reasonably necessary to protect the Service or other people, investigate suspected abuse, comply with law, address non-payment under a paid plan, or respond to a material breach of these Terms. When practical and legally permitted, we will provide notice and an opportunity to resolve the issue.
Yazora intellectual property and feedback
The Service, including its software, interface, branding, designs, and documentation, is owned by Yazora or its licensors and is protected by applicable intellectual-property laws. These Terms give you a limited, revocable, non-transferable right to use the Service; they do not give you ownership of Yazora technology or branding.
If you send feedback, you allow us to use it without restriction or payment, while we remain responsible for deciding whether and how to use it.
Disclaimers
To the maximum extent permitted by law, the Service is provided on an "as available" basis. Yazora does not guarantee that every feature will always be available, that synchronized or published content will never be lost, or that AI output will be accurate.
Yazora is a productivity tool and does not provide legal, medical, financial, tax, or other professional advice. You remain responsible for reviewing content and making your own decisions.
Limits of liability
To the maximum extent permitted by law, Yazora is not liable for indirect, incidental, special, consequential, or punitive losses, or for lost profits, business, goodwill, data, or opportunities arising from use of the Service.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence, or mandatory consumer remedies.
Applicable law and disputes
These Terms are governed by the laws of Türkiye, except where mandatory law requires another result. If you are a consumer, these Terms do not remove mandatory protections available where you live.
Please contact us first so we can try to resolve a concern. Courts, consumer arbitration committees, regulators, and alternative dispute bodies that have mandatory jurisdiction remain available to you.
If mandatory law in your place of residence gives you the right to bring a claim locally or provides consumer guarantees that cannot be waived, those rights continue to apply, including for users in the EU/EEA, United Kingdom, and other countries. Contacting us is not a prerequisite where the law allows you to approach a court, regulator, or dispute body directly.
Changes to these Terms
We may update these Terms as the Service, our business, or applicable law changes. We will post the revised Terms here and update the effective date. If a change materially affects your rights, we will provide additional notice where required.
Changes apply prospectively. Continuing to use the Service after updated Terms take effect means you accept them, unless applicable law requires a different form of consent.
Contact
Questions about these Terms can be sent to info@yazora.app. Please describe the account, workspace, publication, or issue involved, but do not send passwords or confidential document content by email.